Schoenfelder, T., Schaal, T., Klewer, J., & Kugler, J. (2014). Patient satisfaction in urology: effects of hospital characteristics, demographic data and patients’ perceptions of received care. Urology journal, 11(4), 1834.
Another peer-reviewed research article is from Schoenfelder, Schaal, Klewer, & Kugler (2014). This article talks about the important factors that could be significantly associated with patient satisfaction in a health specialized urology. The article uses Bivariate and multivariate analysis to show statistical significant between satisfaction scores, length of stay, provider status, work load of nurses and hospital size, with feebler results related to type of hospitals and patients demographics; and to identify 9 variables associated with overall satisfaction.