Health Without Gaps continues to support our vulnerable population.

SERVQUAL MODEL

SERVQUAL model is a measure of service quality. SERVQUAL came into existence in the healthcare field as a result of wanting to understand people’s emotional and practical response to illness and the responsiveness of health providers and systems to their needs. This is crucial, both because it matters hugely to all users of healthcare and has […]

Steps for Annotated Bibliography

Cite your source in proper APA, MLA, or other required citation style: each of your entries will begin with a full bibliographic entry. For example:  Robertson, A. (2012). Why fairy tales are important. Psychology Today. (13)2, 210-222. Summarize the source: a summary explains the main ideas of the source. Someone else should be able to read your summary […]

Patient Satisfaction Scores

Lyu, H., Wick, E. C., Housman, M., Freischlag, J. A., & Makary, M. A. (2013). Patient satisfaction as a possible indicator of quality surgical care. JAMA surgery, 148(4), 362-367. Retrieved from http://jamanetwork.com/journals/jamasurgery/fullarticle/1679648?tab=cme      National payers proposed changing how reimbursement will be paid to participating surgical care facilities. Patient satisfaction scores were used to adjust reimbursements for surgical […]

Patient Satisfaction of Care and Other Variables

Ali & Reisel (2014) investigated the relationships between patient satisfaction of care, nurses’ job satisfaction, nurses’ job security, and obedience OCBs, within specific private hospitals in Damascus and Rural Damascus Governorates. Cross-sectional surveys were conducted to evaluate the problem statement and research topic of the relationship between patient satisfaction, nurses’ job satisfaction and other predictable […]

Safety Net Clinics As Gap Fillers

     Safety net clinics and other reduced-based clinics have long played the role as gap fillers in the provision of health services, and there will continue to be a need for such supplemental clinics to assert this role even in the aftermath of any health reform. Brook-Carthon et al. (2013) presented an article that shows […]

Research Gap on Patient Dissatisfaction of Care

 Desborough et al. (2016) provided an examination and through analysis of the relationship between detailed characteristics in general practice sceneries, nurse consultation, and patient satisfaction, which include enablement approaches. This study used mixed method approach to examine different patients’ engagements of care, from about 21 general practices in the capital of Australia. As a mixed […]

Managing Resources Effectively in Research Dissertation

The three most important arms of the so-called ‘resource management in dissertation’ are the mastering of mental focus, time factor, and human capacity (Womack, 2012). There are many effective strategies and training tools out there that help to smooth health resource management and that include daily research activities of dissertation. For example, making time table […]

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