Fernandes (2016) explored the need for upturn in patient engagement. Patients should be engaged in a more active role in their care management. The study aimed at looking how patients’ involvement in their episode of care is vital to the improvement of services for their care, and the general care outcomes. Patient outcomes has the potential to determine financial practicability and how successful a health organization can be. Fernandes (2016) described literature review gap about patients’ perception and perspectives of point of care electronic documentation (POCED), and the impact it has on the nurse/patient interface and the patients’ satisfaction of care.
Furthermore, the study approach showed literature gaps in terms of insufficient evidence about patients’ perspectives during point of care electronic documentation. Not only did the study showed literature gaps in patient satisfaction on occasional care approach, it further showed research gaps on relating to patient dissatisfaction of care. Although the data of this study was utilized to educate nurses and health professionals on patients’ perspectives in developing best practices using POCED, it provided limited writings about patients’ perspectives on dissatisfaction of care.
Fernandes, A. (2016). Exploring Patients Experiences, Expectations, and Satisfaction with Point of Care Electronic Documentation. Nursing Research, 65(2), E34.