It is important to note leadership role as an important recipe of every business entity, whether small, private, public, multinational, medium, or large organization. It is also important to understand that common to the finest of leaders is the capacity to practice and deliver information creatively. For instance, this is the capacity to advance pertinent, alleged provoking and discerning questions that can distinguish leadership and sound leadership. Active listen skills within organization helps ease misunderstanding in the working relationships, and interaction between managers and their employees. Campbell (2011), in his study about the power of listening strategies, mentioned University of Colorado’s Conflict Information Consortium (UOCCIC) to link active listening skills with conflict resolution. The consortium described active listening process, as an approach for listening and feedback process. This will improve shared understanding as well as the profundity of communication between two or more involved individuals. In order to employ successful organizational and community change, theoretical model of the concept of employeeship can be utilized to look at the vertical viewpoint of work comportments and relationships between leaders and followers (Bertlett et al., 2011). That is why employeeship attempts to bridge some of the gap in the literature between leader and follower perspectives. This is defined as the behavior that constitutes the dynamic process of mutual working relationships between two or more employees based on tasks and social abilities (Parthasarathy, 2014).
Bertlett, J. A., Johansson, C. A., Arvidsson, M. A., Bertlett, J. E., Lunds universitet, S. P., & Lund University, S. P. (2011). Employeeship concept: An interactive model of work relationships focused on leader and follower behaviors. An Employeeship Model And Its Relation To Psychological Climate: A Study Of Congruence In The Behavior Of Leaders And Followers, 65(6), 89.
Parthasarathy, D. (2014). Leaders, followers, and community detection. Retrieved from http://dspace.mit.edu/handle/1721.1/91858
