The issue of top talent employees leaving an organization can be explained through an idea, proposed by Leigh Branham. In the article of Lawler, et al (2008), Leigh Branham, the CEO of human resources consultancy –Keeping the People (KP), proposed the only most effective approach in which employees of Sambian can feel free to voice their opinions and concerns. Branham believed a need to create a forum system, which employees of all talents can openly speak about their disconnect. The creation of the forum far succeeded all the proposed solutions to retaining talent employees, Lawler, et al (2008). It also creates effective lines of communication and engagement at an organization.
The open forum can expose any hidden measures; otherwise known as “triggering events” that drive people to leave the firm. Leigh Branham in his article of Lawler, et al (2008) provided an example whereby Helen would call employees together into a GE-style “workout session,” where employees break into groups to discuss their concerns—and appoint representatives to make recommendations to the large group.. The forum supports an indispensable part of employee open-door policy— described in the article of Sounders (2007). The policy supports the freedom for employees to feel free to express opinions, voice complaints, and offer suggestions are what will bring high level of trust, which include employee retention and motivation.
There were research findings that clarified the features of effective workplace communication, by emphasizing best management approach to communicating with employees, Neeley & Leonardi (2011). This is another way of explaining the important of managers explaining things twice for their employees. Effective managers need to find ways to communicate clearly that followers/employees can completely understanding what is said and what can be expected from them. Employees can then be able to share their understandings, expectations and concerns back to the management.
Reference
Lawler III, E. E., Pringle, A., Branham, F., Cornelius, J., & Martin, J. (2008). Why Are We Losing All Our Good People? Harvard Business Review, 86(6), 41-51.
Neeley, T., & Leonardi, P. (2011). Effective Managers Say the Same Thing Twice (or More). Harvard Business Review, 89(5), 38-39.
Saunders, D. (2007). Create an Open Climate for Communication. American Salesman, 52(11), 25-29.
