Another peer-reviewed research article is Schoenfelder, Schaal, Klewer, & Kugler (2014). This article talks about the important factors that can significantly be associated with patient satisfaction in a health specialized urology and to understand the point to which such satisfaction ratings might be related or impacted to the hospitals and patients traits. The article uses bivariate analysis and multivariate study to show statistical significant between satisfaction scores and length of stay, provider status, work load of nurses and hospital size with feebler results related to the type of hospitals and patients demographics; and to identify 9 variables associated with the overall satisfaction.
Schoenfelder, T., Schaal, T., Klewer, J., & Kugler, J. (2014). Patient satisfaction in urology: effects of hospital characteristics, demographic data and patients’ perceptions of received care. Urology journal, 11(4), 1834.
