The application of patient satisfaction survey in health care venues has been used as a quality indicator of performance evaluation, according to Sanchez-Perez, Sanchez-Fernandez, Marin-Carillo, and Gázquez-Abad (2007), yet these responses are merely an individual’s perceptions. Additionally, research of Lee, Khong, and Ghista (2006) indicated a lack of formal understanding on how to appropriately theorize the linkage between patient satisfaction […]
It is meaningful to say patient experiences and perceptions of the type and access of care they receive is an uppermost focus of any healthcare setting (Rubin & Rubin, 2012). Consequently, healthcare providers and professionals tend to focus more on the expectations and active patient satisfaction but not dissatisfaction of inactive patients in the level […]
Another peer-reviewed research article is Schoenfelder, Schaal, Klewer, & Kugler (2014). This article talks about the important factors that can significantly be associated with patient satisfaction in a health specialized urology and to understand the point to which such satisfaction ratings might be related or impacted to the hospitals and patients traits. The article uses […]
