Lyu, H., Wick, E. C., Housman, M., Freischlag, J. A., & Makary, M. A. (2013). Patient satisfaction as a possible indicator of quality surgical care. JAMA surgery, 148(4), 362-367. Retrieved from http://jamanetwork.com/journals/jamasurgery/fullarticle/1679648?tab=cme      National payers proposed changing how reimbursement will be paid to participating surgical care facilities. Patient satisfaction scores were used to adjust reimbursements for surgical […]